Who is to Blame for Healthcare Exchange Glitches?

The rollout of online health exchange site Healthcare.gov at the beginning of the month has been stymied with glitches preventing millions of consumers from creating accounts or completing the enrollment process, along with as many as 100 additional flaws found in the system. Testimony before a panel convened by the House of Representatives has provided an object of public blame for these glitches: contractor from Canadian firm CGI Group Inc.

Cheryl Campbell, senior VP of the unit responsible for site design, testified before the House that more time should have been devoted to end-to-end testing and refused to give a set date for the site to be fully functional. Campbell claimed that the Centers for Medicare and Medicaid Services – the Health and Human Services agency responsible for the health exchanges – made the final decision to take the site live despite inadequate testing. She also testified, however, that CGI did not make a recommendation to delay the site launch.

Other contractors testified that they were only given two weeks to perform testing, far shorter than the industry standard of months. Each contractor maintained that they fulfilled their part of the project and disavowed responsibility for the final product, and none could provide a definitive date for the glitches to be resolved.

Experts in the tech world, meanwhile, have suggested that the issues with Healthcare.gov could be a technical “black swan” event, or a project that faces out-of-control costs and extreme consequences that could spell failure – in this case, a failure for the Obama administration. President Barack Obama has publicly decried the situation, claiming “Nobody’s madder than me.”

Testimony will continue throughout the week and possibly into next week, but the administration has already appointed a contractor to repair the site as quickly as possible.

PRN Funding’s factoring programs for healthcare vendors provide necessary cash flow to invest in offering quality healthcare goods and services to healthcare providers nationwide. Contact us to find out how healthcare factoring can save your company from creating its own “black swan”.

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Obamacare vs. Employer Insurance: Which is Better?

Ever since Obamacare was introduced, employees have been debating whether or not their employers’ insurance plan is the best option for obtaining affordable healthcare coverage. Although employees may have the ability to comparison-shop for better coverage plans among the new online exchanges, there are still plenty of nuances involved in the selection process. As a result, trying to sift through all the available options and picking the best plan to suit your particular situation can be a tedious task.

Although the new healthcare exchanges under Obamacare will be accessible to everyone, the marketplace will operate through two different sites, depending upon where you live. In 34 states, the exchanges will be available on HealthCare.gov, a federally-run website. However, 16 states, including the District of Columbia, will operate their own independent exchanges. Regardless, even if your employer already provides health coverage, there are no rules saying you can’t purchase coverage on your state’s exchange.

If employees decide to abandon their employers’ plan and enroll in coverage through the new marketplace, they may not be eligible to receive some of the benefits provided to the uninsured. The only instance where employees could be deemed eligible for receiving government subsidies is when their employer’s coverage is determined unaffordable or inadequate under the new healthcare law. Because these subsidies help people pay for their insurance, they are one of the most attractive incentives available with the new state exchanges.Keep in mind, employees earning over $40,ooo annually, won’t likely qualify for subsidies.

Opinions differ when it comes to choosing the best coverage plan for employees. According to E. Denise Smith, a professor of health care management at Gardner-Webb University in Boiling Springs, N.C., there really would be no advantages to abandoning healthcare plans provided by employers. She also mentioned that employers would not be required to offer payment assistance if their employees opted for an exchange plan.

A senior vice president for health policy at Jackson Hewitt, expressed a similar point of view. He believes that employees may not be able to find better coverage than their work-based plan among the new marketplaces. Additionally, he advises employees to thoroughly evaluate their current employer-based plans, and consider factors such as whether or not dental and vision care are covered. Obamacare plans are not required to cover dental and vision.

In regards to employee eligibility for Obamacare, many of the requirements imposed on employers had been postponed until 2015. However, companies were still expected to offer notice to their employees no later than Oct. 1, letting workers know whether or not their current coverage would be viewed as affordable under the new law. Despite this expectation, the U.S. labor Department said that employers would not be charged with penalties for failure to notify their employees. Regardless, the delayed employer mandates will require businesses with a workforce of at least 50 full-time employees to provide health coverage to their workers, as well as their dependent children, in 2015. However, employers will not be obligated to offer insurance to workers’ spouses.

September Layoffs Largely Concentrated in Healthcare

The once recession-proof healthcare industry took a large hit in September, reporting more layoffs than any other industry for the month.

Hospital layoffs

Healthcare providers let go more than 8,000 employees, including administrative staff as well as doctors and nurses, in an ongoing effort to reduce costs. Some notable reductions are Vanderbilt University Medical Center’s 1,000-employee cut and Cleveland Clinic’s 3,000-employee buyout plan. Reductions are projected to continue into next year, cutting into the past year’s gains in private hospital employment.

The layoffs are a response to a variety of funding cuts and changing hospital conditions, including new reductions established by the Affordable Care Act. Medicare and Medicaid reimbursements in particular have fallen sharply due to sequestration and additional penalties associated with the Hospital Readmissions Reduction Program, which cuts reimbursement to hospitals with excessive readmissions for applicable conditions. Other factors include:

  • Research funding from the National Institutes of Health was cut five percent due to sequestration;
  • Increasing numbers of patients are aging into Medicare, which reimburses at lower rates than private insurance;
  • Despite the ACA’s expansion of Medicaid, 26 states have chosen not to expand the program and accept greater funding (Vanderbilt cites this as a primary cause of their cuts);
  • Private insurance policies are paying out lower amounts, passing costs on to patients with higher deductibles and co-insurance;
  • Inpatient stays have shortened since the recession began, decreasing in length by four percent from 2007-2011.

Healthcare consultants, however, point out that hospital layoffs are a shortsighted solution that many facilities will have to reverse as more patients take advantage of their access to affordable healthcare and seek treatment they may have otherwise eschewed.

There are alternative solutions for facilities looking to shore up their cash flow. Medical receivables factoring gives hospitals immediate access to cash that they can use to meet their expenses without cutting employees they will likely need to call back in the next few months. PRN Funding has more than a decade of experience in the healthcare industry and can help meet the unique needs of providers. Apply today to learn more and get the cash ball rolling.

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Up-Front Deductible Payments on the Rise

Need to see the doctor? Be prepared to pay at the door.

Up-front deductible payments

The Affordable Care Act has prompted a shift toward low-premium, higher-deductible health plans, both employer-provided and available on the exchange. In order to collect as much of the out-of-payment cost as possible, many health providers have responded by requiring up-front payment from patients before receiving nonemergency treatment. Insured patients at these facilities must pay their co-pay, co-insurance, and deductible up front, and uninsured patients are responsible for the full (estimated) cost of treatment.

Administrators at facilities currently using this practice argue that it is the most effective way to receive payment, particularly when so much of the burden is shifting to the patient. A great deal of costs for medical treatment become bad debt – in 2011 alone, hospitals provided $41 billion in care that was never paid for. Hospitals attribute this to patients’ reluctance to make their health spending a priority, and to a lack of awareness of financial assistance programs that can eliminate the strain of a single large payment.

The up-front model is an extension of one already in practice in most doctors’ offices around the country, where co-pays and co-insurance are collected at the check-in for an appointment. By implementing the practice in hospitals, administrators state that they can connect patients to financial assistance sooner and increase the likelihood of full payment.

Opponents of the idea, however, point out that up-front payments may create a barrier to receiving health care. As deductibles continue to rise, patients will be increasingly unable to cover the cost of their care and may elect not to seek treatment – in effect, creating a situation directly opposite the intended outcome of the Affordable Care Act.

PRN Funding offers healthcare factoring and medical receivables factoring services to vendors and facilities struggling to bridge the cash flow gap. Before shifting to the up-front model, contact us to see how we can help you meet your cash flow needs and continue to provide quality care to your patients.

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Employee Healthcare Premiums Expected to Rise in 2014

Starting next year, employees may encounter a significant increase in healthcare premiums. Companies currently offering health insurance to workers are expected to add nearly $5,000 in premiums, deductibles, and co-payments to current health coverage costs.

Aon Hewitt also revealed a projected increase in average health care costs by 6.7 percent in 2014, amounting to $11,176 per employee. Despite the single-digit increase, health cost rates for employees continue to increase by double-digit percentages. Premium payments are also on the rise: employees are projected to pay 22.4 percent of this total, or $2,499. Overall, worker premiums are jumping nearly ten percent from this year’s rate of $2,303.

In addition to the increase in premium payments, employees can expect a rise in out-of-pocket costs including co-payments and deductibles. These costs will increase from this year’s rate of $2,239 to $2,470 in 2014, a projected increase of more than ten percent. As a result, many workers will get a glimpse of rising healthcare costs for the coming year whether they opt to renew current plans or choose new benefits during fall open enrollment.

Obamacare Initiative Targets 500,000 Signups in First Month

Enrollment projections for the online marketplaces were high before countless computer glitches came into play. With the rollout of new ACA provisions, the Obama administration estimated that in October alone almost 500,000 people would sign up to participate in the new health insurance marketplace.

An internal memo issued on September 5 by Health and Human Services Secretary Kathleen Sebelius listed monthly enrollment goals for Obamacare for each state, including Washington, D.C., up until March 31. Within the memo was an estimate provided by officials, stating that 494,620 people would enroll in the new healthcare initiative by the end of October.

These new health insurance markets, also known as exchanges in some states, were created to serve as accessible outlets to affordable coverage for the nearly 50 million uninsured people across the country. Four tiers of private, subsidized plans are available for middle-class individuals, while low-income consumers may be eligible for an expanded version of Medicaid that is available in states that have agreed to extend the program.

While the White House viewed the official launch of the new healthcare marketplace as a pressing priority, the October 1 rollout was quickly complicated with countless computer glitches. Consequently, several potential customers were unable to enroll for coverage. Although insurers have reported that signups have slowly been rolling through, the Obama administration still will not reveal enrollment numbers.

Aside from these glitches, other factors that may created enrollment issues were underlying problems that were bypassed in initial testing. As several users flocked online to sign up for the new coverage plans, software flaws and design mishaps that had been ignored earlier soon derailed the enrollment process. Regardless, the administration continues to work toward finding a solution to eliminating ongoing enrollment issues.

An Abbreviated Guide to the Healthcare Exchanges

The online health care marketplaces have been up and (mostly) running for nearly a month, but a lack of information in many states is leaving consumers confused about their responsibilities and the coverage available to them. Below is some basic information to help you navigate the health care exchanges, and links to more information.

Do I have to use the exchange?

Consumers who do not receive health coverage through their employer or their spouse’s employer may be required to purchase insurance on the marketplace. In addition, if employer coverage does not meet the ACA’s requirements or costs more than 9.5 percent of the consumer’s income then the consumer may purchase more affordable insurance on the exchange.

There are exemptions. You are not required to purchase insurance if you:

· Would qualify for Medicaid under the expanded income limits, whether or not your state expanded coverage;

· Are not required to file a tax return;

· Receive insurance through your employer, your spouse’s employer, or other government-provided coverage (including VA benefits)

If you are a sole proprietor with no employees, you are considered an individual and are required to purchase insurance on the exchange unless you meet one of the exemption criteria. If you have fewer than 50 employees, you can purchase coverage for your company on the Small Business Health Options (SHOP) Marketplace and may qualify for tax incentives to do so.

What coverage can I purchase?

Open enrollment continues through March 2014, and plans will take effect beginning January 1, 2014. The health plans available on the marketplaces fall into one of five categories:

· Catastrophic – only available to consumers under 30 who are looking for low-cost disaster coverage

· Bronze – the lowest level of comprehensive coverage available; plans will pay up to 60 percent of costs

· Silver – “standard” coverage, with plans paying up to 70 percent of costs

· Gold – higher-level coverage, paying up to 80 percent of costs

· Platinum – the best coverage available, paying up to 90 percent of costs

As you move up through the plan levels, premiums increase but deductibles and out-of-pocket costs decrease. In addition, higher-level plans feature wider provider networks and better pharmaceutical coverage. Every plan level offers minimum essential coverage as required by the ACA.

Plans on the marketplace are required to cover at least the ten defined essential health benefits.

How do I know what’s covered?

Each exchange is required to provide a summary of included benefits, coverage, and applicable co-pays for services and medications at the generic, brand name, and specialty levels. The plans must also provide a list of in-network providers, as some providers may not accept all plans available on the marketplace.

What if I can’t afford coverage?

There are tax credits and subsidies available to a portion of the population to make health care affordable. For other low-income individuals and families, expanded Medicaid coverage will provide a free healthcare option. Consumers who are not already insured or exempt will fall into one of four categories:

· Consumers who are eligible for Medicaid benefits, whether or not the program has been expanded in your state. If it has, you will be able to enroll; if it has not, as mentioned above, you are exempt from the individual mandate.

· Consumers who are ineligible for Medicaid but earn below 100 percent of the poverty level. Unfortunately, these consumers are ineligible for the tax credit and must purchase health care at the full cost.

· Consumers who are eligible for tax credits to reduce premiums, earning between 100 and 400 percent of the poverty level. These consumers should be aware when shopping for insurance that tax credits are calculated based on the second least expensive silver plan available.

About half of the consumers who fall into this category will also be eligible for cost-sharing reductions to help with deductibles and other out-of-pocket costs. The maximum threshold for these benefits is 250 percent of the poverty level.

· Consumers who earn above 400 of the poverty level will be required to purchase insurance without assistance.

Find out if you qualify for a subsidy using Kaiser’s interactive calculator.

How does a subsidy work?

Refundable tax credits will be immediately available to eligible consumers, who can use some or all of the money to pay for premiums.

If you are self-employed or have fluctuating income, it may be wise to reserve part of your tax credit in the beginning or to overestimate your income to compensate. If you earn more than you estimated you may be required to pay back some or all of the tax credit at filing time, though you may qualify for a higher subsidy if you earn less than you projected. This is also a great reason to report changes in employment, income, or family size to the health exchange as soon as they occur.

Where do I begin?

To explore your state’s marketplace and enroll in healthcare coverage, visit www.healthcare.gov – this is the federal portal and the safest way to avoid scammers.

If poor cash flow will make it difficult for you to purchase health care, PRN Funding’s healthcare factoring programs can give you immediate access to the cash you need. Get started today to beat enrollment deadlines and secure peace of mind.

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Workers Can Benefit From Workplace Wellness Programs

Workplace wellness has become a popular initiative for many corporations. Much like FirstEnergy Corp., based in Ohio, many companies share the belief that adopting an effective wellness program would make sense to help promote the overall well-being of employees.

However, creating the ideal program that encourages employees to make significant strides in improving their overall health can be a difficult process. Don Powell, president and CEO of the American Institute for Preventive Medicine, said that finding the proper wellness program for a corporation could soon become even more difficult, due to the advent of federal health care reforms.

Nevertheless, in 2011, FirstEnergy Corp. introduced its approach aimed toward enhancing the well-being of its employees, promoting productivity and boosting morale, and reducing overall costs. Instead of creating a disciplinary agenda focusing on shaming employees for their unhealthy eating habits, the company chose to offer comprehensive rewards to those who strive to improve their health.

As a result, employees who take the initiative to improve their overall well-being can earn $20 each month. In order to receive this incentive, workers must schedule regular doctor’s visits, undergo biometric screenings, and even consult with a health coach or participate in a wellness workshop. Additionally, for those employees who remain smoke-free and achieve other significant health milestones, ranging from maintaining healthy triglycerides to keeping cholesterol and blood pressure at recommended levels, even more money can be acquired, reaching up to $480 each year.

FirstEnergy Corp. is certainly not alone in its efforts to promote a healthier workplace. In a 2013 survey conducted by Aon Hewitt, 84 percent of employers reported that they also offer incentives to employees who engage in workplace wellness programs. Although 16 percent of those employers said they provide both rewards and penalties in their initiatives, 58 percent admitted that they plan to place penalties on employees who fail to participate in these programs within the next three to five years.

Consequently, research has alluded to the fact that not every workplace wellness program is successful in achieving its goals. Nevertheless, the way each program is designed can be crucial to the overall effectiveness of each initiative. Many experts share the belief that in order to craft an effective program, the plan must be created to cater to the specific needs and goals of the company.

California Nurses Union Defeats Effort to Eliminate Paid Sick Leave

No sick days for California nurses? Luckily, that won’t become a reality any time soon.

Sutter Health, one of the largest and most profitable hospitals chains in the US, attempted to eliminate paid sick days as one of nearly 200 concessions during negotiations over union contracts. After a long fight and nine strikes within the past two years, the California Nurses Association (CAN) defeated the effort.

“The nurses would’ve come to work sick, and the patients’ health would’ve declined,” said California Nurses Association Executive Director.

The union defeated almost all of the concessions in the new contracts. Other concessions included ending health insurance coverage for nurses working under 30 hours per week, as well as reducing the minimum time off between nursing shifts to six hours.

According to the deal, Sutter Health has agreed to retract disciplinary actions against nurses that appear to have been done in retaliation for going on strike. Last July, the healthcare giant was found to have illegally attempted to enact the non-paid sick days rule on certain workers during an investigation by the National Labor Relations Board.

Hospitals Shed Light on the ACA Blame Game

Following Cleveland Clinic’s announcement last month of more than $300 million in budget cuts, we addressed the ongoing blame game over the Affordable Care Act in the mainstream media. Members of the mainstream media have been slow to take up the question, but this week the Plain Dealer asked the question: Is Obamacare really to blame for cuts at the Cleveland Clinic and other hospitals?

Frustrated business person overloaded with work.

The Cleveland Clinic has previously attributed their budget decision to “a number of factors”, as have other hospital systems considering or implementing similar cuts. Now, hospitals spokespersons and health care analysts have provided a more in-depth explanation of exactly how the Affordable Care Act will affect hospital systems going forward.

Medicare

Hospitals already handle a large annual gap between the health care they provide to Medicare recipients and the reimbursement limits that the Centers for Medicare and Medicaid Services place on various services. The ACA includes an additional Medicare spending reduction of $716 billion over the next ten years. Some of the cuts are specifically directed at hospitals, such as the Hospital Readmissions Reduction Program.

Another portion of the pending cuts to hospitals is $22 billion over ten years from the Disproportionate Share Payments (DSH), which cover charity care in hospitals with large numbers of uninsured patients. Hospitals expect to compensate for this particular cut with insurance payments from previously uninsured patients who will have access to coverage through the federal health exchange. These cuts come in addition to other reductions approved by Congress since the ACA passed in 2010.

Medicaid

The ACA expanded Medicaid coverage to include patients earning up to 138 percent of the federal poverty level, in an attempt to provide an affordable health care option to parts of the population too poor to pay a monthly premium even with tax subsidies to help. To ease state concerns about the costs of expansion, the federal government will pay all new Medicaid costs through 2016, when they will scale back their coverage to 90 percent.

However, when the Supreme Court upheld the ACA’s individual mandate they failed to uphold the obligation of the states to expand their individual Medicaid programs. In states such as Ohio and North Carolina where the government has chosen not to expand, hospitals will not be able to recoup the loss of Medicaid DSH funds cut through the ACA. With fewer newly eligible Medicaid patients than projected, hospitals are forced to contain their costs through other means.

Bad debt

Hospitals must already contend with bad debt from patients who do not cover the portion of their invoices beyond coverage limits, as well as costs they swallow from providing charity care. The Medicare and Medicaid restrictions described above will contribute to this ongoing problem but interestingly enough, so will the health plans available to patients in the online marketplaces.

The affordability of health care is a complex matter that goes beyond the cost of the monthly premium. Insurers balance low premiums such as those available in Bronze or Silver plans with higher deductibles and out-of-pocket costs, meaning that a patient who seeks care at the hospital will end up with a higher portion of the bill once that care is provided. As much as a third of uncollectible hospital bills are estimated to belong to patients with health care.

Still, hospitals are optimistic that higher numbers of insured patients will create a net gain, as they will be able to reduce their bad debt expenses for uninsured patients and will instead receive payment for at least part of services provided directly from the insurer.

The Cleveland Clinic is one large example of how the Affordable Care Act may affect hospital operations, yet they also offer an important caveat against framing the discussion of other facilities’ budget decisions solely within the context of the ACA.

If you provide services to a hospital or medical facility, healthcare factoring can help you maintain a positive cash flow without falling victim to uncertain hospital payment terms. PRN Funding offers a variety of healthcare factoring programs designed to meet the unique needs of healthcare vendors. The application process is fast and easy – contact us to start today.

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